CSMPriya NairAEMarcus WebbSELena Fischer

Cymulate

Watch
ARR$180KRenews34 daysHealth71→ 0
Renewal in 34 days, no executive contact in 62 days

Single-threaded to one operations contact since November. The economic buyer who signed has not joined a call since onboarding. Usage is healthy. This is a relationship risk, not a product one.

Last exec call · 19 JanRelationship mapRenewal opportunity
Continuous validation across the full MITRE matrix
From the value hypothesis · 11 Apr
Live since September and running against the complete matrix.
Tara Osei (SE)
Delivered
Two-week reduction in remediation cycle time
From the value hypothesis · 11 Apr
Measured at fifteen days, down from twenty-nine.
Priyanka Rao (ops)
Delivered
Executive sponsor briefed each quarter
Never written down
No executive contact in sixty-two days. The last briefing was in January.
Priya Nair (CSM)
Lapsed
What moved the scoreCalculated
Executive engagement: 62 days-18
Single-threaded: one contact-13
Adoption breadth-2
Usage trending up+4
Starting at 10071

One executive conversation before the renewal is the whole play here.

What changed4 in 7 days
●
Renewal opportunity auto-created, thirty-four days out.
Forecast · 22 Mar
▲
Sixty-two days since the economic buyer joined a call.
Relationship map
▲
Usage up nine percent quarter on quarter.
Usage · March
●
Scoping started on the second region.
Call · 06 Mar

Product outcomes are met and measurable, usage is rising, and procurement has acknowledged the notice. The only gap is executive air cover, and one conversation closes it.

In the forecast

This renewal is an Opportunity worth $180K on the same forecast the CRO opens. Health informs its category and never moves the amount.