CSMPriya NairAEMarcus WebbSELena Fischer

Gambit Security

At risk
ARR$45KRenews40 daysHealth58↓ 4
Quiet for 68 days with an unanswered question on file

Their champion asked about an integration in January and never received a reply. Nothing has been logged since. No threshold fires on this account because nothing is happening, which is exactly the problem.

Last contact · 68dEmail · 14 JanRenews in 40d
SIEM integration configured and validated
Their champion asked on 14 January whether we integrate with their SIEM. There is no reply in the thread.
Nobody
Blocked
First value reached within forty-five days
Onboarding plan
Day sixty-eight. The target was day forty-five.
Priya Nair (CSM)
Not reached
All forty seats provisioned
Order form · 20 Feb
Twenty-two of forty. Activation stalled when the integration question went unanswered.
Their IT lead
In progress
What moved the scoreCalculated
No contact: 68 days-22
Unanswered request on file-14
Adoption breadth-8
Payment history clean+2
Starting at 10058

Replying to a two-month-old question is the cheapest save available this quarter.

What changed4 in 7 days
●
Sixty-eight days with no contact from either side.
Timeline
▲
Renewal is forty days out and the forecast category has been downgraded.
Forecast · 20 Mar
▼
Seat activation has been flat at twenty-two since January.
Usage
●
Their question of 14 January is still unanswered.
Email thread

Nothing has been delivered and nobody is talking. Answering the January email is the entire save motion, and the cheapest recovery available in the book.

In the forecast

This renewal is an Opportunity worth $45K on the same forecast the CRO opens. Health informs its category and never moves the amount.

Open the forecast →