CSMPriya NairAEMarcus WebbSELena Fischer
Impala AI
SteadyARR$38KRenews141 daysHealth69↓ 3
CSMPriya NairAEMarcus WebbSELena Fischer
Impala AI
SteadyARR$38KRenews141 daysHealth69↓ 3
Overview
A ticket closed, and a follow-up nobody answered
A support ticket was closed in January and the follow-up email was never replied to, by them or by us. Neither side has been in touch since. Eighty-one days.
What moved the scoreCalculated
No contact: 81 days-15
Support follow-up unanswered-9
Adoption steady-7
Starting at 10069
In the forecast
This renewal is an Opportunity worth $38K on the same forecast the CRO opens. Health informs its category and never moves the amount.