CSMPriya NairAEMarcus WebbSELena Fischer
Rev Innovation
Onboarding stalledARR$52KRenews210 daysHealth64↓ 11
CSMPriya NairAEMarcus WebbSELena Fischer
Rev Innovation
Onboarding stalledARR$52KRenews210 daysHealth64↓ 11
Overview
Stalled at day 30: two of three teams have no owner
One of three teams is live. The other two were named at signature and have never been scheduled. Nobody owns them on either side. This is where the churn decision is actually being made, 210 days before anyone will call it a churn.
What moved the scoreCalculated
Teams never scheduled: 2 of 3-19
Time to first value not reached-11
Executive engagement-6
Starting at 10064
In the forecast
This renewal is an Opportunity worth $52K on the same forecast the CRO opens. Health informs its category and never moves the amount.